In this tutorial, we are going to cover the Module called “Lightning Experience Features“. In this lecture, you are going to examine new sales tools for managing Leads, Opportunities, and more. Click here to solve the quiz Lightning Experience Features on the trailhead.
A.Navigate Lightning Experience and Setup
Solve these tests and get 100 points
Qn.1)The Object Manager allows you to access
I)Fields
II)Validation rules
III)Page layouts
IV)All of the above
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IV)All of the above
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Qn.2)What’s new about the Setup tree in Lightning Experience?
I)Includes nodes for Salesforce Classic-only features
II)Gives you access to your organization settings
III)Reorganized and streamlined node structure
IV)Requires you to memorize click paths to find things
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II)Lightning Experience obeys sharing rules set on report and dashboard folders in Salesforce Classic.
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Qn.3)The new help menu can contain links to:
I)Help topics.
II)Walkthroughs.
III)Developer guides.
IV)Videos.
V)All of the above
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V)All of the above
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Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
b.Explore the New Sales Tools
Solve these tests and get 100 points
Qn.1)Your sales reps can use the Opportunity Workspace to:
I)View key information for a deal.
II)Update an opportunity’s stage, close date, and amount.
III)Create and update tasks and meetings, log calls, and send email.
IV)All of the above.
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IV)All of the above.
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Qn.2)Where can you create a sales path in Lightning Experience?
I)From the Path Settings node in Setup.
II)On the Opportunity object detail page in the Object Manager.
III)From a quick action on a Lead record page.
IV)On the Setup Home page.
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I)From the Path Settings node in Setup.
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Qn.3)With Kanban, you can
I)Drag opportunities from one column to another.
II)View the combined values of the opportunities in each stage.
III)Create tasks and events.
IV)All of the above.
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IV)All of the above.
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Qn.4)Accounts and contacts are optimized for:
I)Easy reference to emails, tasks, events, and other information.
II)Staying connected with customers and keeping up with news that affects them.
III)Parental monitoring of kids’ Twitter accounts and past activity.
IV)A and B
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IV)A and B
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Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
c.Explore the New Service Tools
Solve these tests and get 100 points
Qn.1)Which tool keeps track of product inventory and service vehicle locations?
I)Omni-Channel
II)Field Service
III)Social Customer Service
IV)Lightning Knowledge
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II)Field Service
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Qn.2)Which feature is included in the Lightning Service Console by default?
I)Utility bar
II)Split view
III)Snap-ins Chat
IV)A and B
V)B and C
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IV)A and B
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Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
d.Explore Other Enhancements
Solve these tests and get 100 points
Qn.1)To populate the performance chart on the Home page, users must have:
I)Closed opportunities or open opportunities with a probability over 70% during the current quarter.
II)Read access to the opportunity object and the opportunity amounts field.
III)Sharing access to relevant opportunities.
IV)The “Run Reports” user permission enabled.
V)All of the above
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V)All of the above
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Qn.2)Which of these can you do on the Object Home page in both Lightning Experience and Salesforce Classic?
I)Resize columns.
II)Access object-specific reports.
III)Use the Force.com Quick Access menu.
IV)Specify the number of records to show per list view page.
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I)Resize columns.
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Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
e.Explore Reports and Dashboards
Solve these tests and get 100 points
Qn.1)With the new dashboard editor, you can:
I)Drag the corners and sides of dashboard components to resize them.
II)Make components span multiple rows.
III)Create dashboards with more than three columns.
IV)Drag dashboard components anywhere on the layout.
V)All of the above
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V)All of the above
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Qn.2)Which of the following is true about reports and dashboards in Lightning Experience?
I)Dashboards you create in Lightning Experience can be edited in Salesforce Classic.
II)Lightning Experience obeys sharing rules set on report and dashboard folders in Salesforce Classic.
III)Dashboards in Lightning Experience are limited to three columns.
IV)You can add custom sound effects to the chart swapping animations
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II)Lightning Experience obeys sharing rules set on report and dashboard folders in Salesforce Classic.
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Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
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