Meu Vivo fixo | 50+ Question and Answers

Download the Meu Vivo Fixo app from your phone’s app store.
Enter your CPF.
Choose where you want to receive the verification code. …
Enter the code you received by SMS or email.
Create a password.
Ready, you are already registered!

Enter your CPF or e-mail and password, click Sign in and then go to the 2nd copy of the account. If you are not registered on the platform, click on Register now: You can get the 2nd copy of Vivo’s invoice through the Meu Vivo Móvel app for Android and iOS. You just need to access My Plan and click on the 2nd copy of accounts option

To make the payment, simply access the Vivo Regulariza Fácil website. It’s fast and you don’t have to leave the house. Where can I pay my Vivo account after expiration? You can make the payment through the application, internet banking or ATMs of partner banks, lottery houses or accredited agents.

Vivo Internet and 
Landline

Call 103 15.

Second Way through Meu Vivo – For Vivo Fixed, Vivo TV and Vivo Internet customers: Access Meu Vivo. Click on ‘My Account’ Click on ‘2nd Account Copy’

You can purchase your device at any store of your choice. To have the Caller ID you pay R $ 18.33 / month on the phone bill.

It’s fast and you don’t have to leave the house. Where can I pay my Vivo account after expiration? You can make the payment through the application, internet banking or ATMs of partner banks, lottery houses or accredited agents. To make the payment, simply access the Vivo Regulariza Fácil website.

You can seek care in three ways:
Calling 0800 774 1515 for free.
Through the website Vivo Regulariza Fácil, where you can negotiate debts in a simple and safe way. …
For you who have services for home, it is also possible to negotiate through the Meu Vivo Fixo app, or through the website www.vivo.com.br/meuvivo.

Click Enter your DDD + Vivo cell phone, enter your cell phone number with DDD and click CONTINUE..
To change your preferred email address, click Change email.
Enter an email address.
Confirm Email Address.
Click Confirm email.

How do I transfer my Vivo Internet Fixa to a new address? To transfer your Vivo Internet Fixa to a new address, contact our customer service channel and request a change. We will consult Vivo coverage in your region and contact you to confirm the installation.

Enter your CPF or e-mail and password, click Sign in and then go to the 2nd copy of the account. If you are not registered on the platform, click on Register now: You can get the 2nd copy of Vivo’s invoice through the Meu Vivo Móvel app for Android and iOS. You just need to access My Plan and click on the 2nd copy of accounts option.

Como mudar a senha do Wi-Fi da Vivo
No seu navegador preferido, digite 192.168.15.1 e aperte Enter. …
Preencha o nome de usuário e a senha que está na parte de trás do roteador;
Entre em Configurações e depois em Wi-fi 2.4 GHz;
Em Senha, digite a sua nova senha; for more click

Access Meu Vivo and select the product you subscribe in the top left menu, click on attendance, then on sending documents, and then on changing ownership. You can also go with the documents in hand to a Vivo store.

Click on “I forgot my password”; Enter your CPF; Choose the way you want to receive the new password, email or SMS, and click on “Recover password”; You will receive your new password in no time.

Through a device connected to the modem’s Wi-Fi, accessing page http://192.168.1.1 in the internet browser. In Account, type admin and in Password, type live.

Default password is the same for all devices; change protects the device from undue changes. Vivo Box comes with a default login and password for all devices – “admin” and “vivo12345”, respectively.

To change the name of the network, click in the SSID field and enter the desired name. To change the password, click in the Password field and enter the desired password. Click SAVE.

What is Digital Account? It is a different way of receiving your Vivo invoice: instead of receiving the printed bill by mail, you start receiving it directly in your email, without delays or accumulation of paper. You can activate the Digital Account at the time of contracting your plan or whenever you want through Meu Vivo.

You can consult your current account and previous ones on the internet, anytime and anywhere. Access Meu Vivo, the self-service area of the Vivo Portal.

Whatsapp. Add (11) 99915-1515 and ask about your mobile or home services.

Vivo account on your cell phone: contadigitalvivo@vivo.com.br. Vivo account from your home: contadigital@vivo.com.br.

For Vivo customers, whether prepaid or postpaid, it is super simple to reactivate your canceled chip. All you need to do is contact the Operator Service Center. To do this, just dial 1058 from any telephone device, which can be mobile or fixed.

Vivo’s number
Live Service Live Phone

You can contact the Ombudsman on 0800 775 1212 from Monday to Friday from 8 am to 6 pm, except holidays.

Miscellaneous services – Vivo number to speak with attendant
Landline and Internet Vivo Wifi (except SP) – * 8486 or 1058.
Live TV HDTV – 106 15.
Landline and Internet in São Paulo – 103 15 for residential customers.
Vivo TV Plus – 106 66.
Vivo Mobile – * 8486 (Vivo phone calls only) or 1058 from any phone.
more…

Just call * 9003 from your Vivo. The membership fee is R $ 19.90.

Telefônica’s service channels
103 15 – to order Telefônica 2 via e-mail;
0800 580 2077 – for Vivo Fixo e Internet in São Paulo;
0800 878 2133 – for corporate fixed income;
8486 – for landline calls only;
1058 – calls from any phone.

At the number 11-99915-1515 you who have Vivo’s cell phone can consult your recharge balance, clarify doubts about plans and promotions, consult data consumption, and even make recharges with bonuses of up to 1GB, quickly, easily and safely .

The recovery of a number is nothing more than the transfer of the number that was on a chip to another SIM card.
…
However, the recovery of the number is only performed after the line is blocked, which can be done by the call center of each operator.
Tim: 1056;
Hi: 1057;
Alive: 1058;
Of course: 1052.

Dial 90 + 15 + DDD + phone number (landline or cell). Dial 00 + 15 + DDI + city code + telephone number (landline or cell). What if I’m not a Vivo customer? You can use 15 even if you are a customer of another operator.

How to get a 2nd Invoice Alive by phone
Call * 8486 and choose your plan option;
Post Customers: enter option 1 and then option 2;
Control Clients: enter option 1 and then option 3.

1) Access Minha Oi with your CPF or email and password. 2) When entering Minha Oi, choose a product on the left side to issue the 2nd copy. It is important to know that the broadband billing is in the fixed account. Then, in the “Quick Access” area, just click on the “2nd Account Copy” option.

If you declare income tax, you can issue the duplicate of your CPF through the eCAC Portal, the virtual service center of the IRS. To use the portal’s features, however, you need to have an access code, which you generate quickly. Click here to access the page

To activate this function, enter * 63 * (destination phone number) # – To de-program, enter # 63 #.

The cheapest Vivo Fixo plans are R $ 39.99 / month. However, in Vivo Fixo Combo, you can take the Vivo Fibra 200 mega internet also for R $ 149.98 / month.

Access the program and enter the menu Utilities> Configure Bina and check the option ACTIVE BINA (LOCAL). Below choose the model of the SIBEL caller ID. You do not need to enter the port number, only the model. Just click on the option: “Apply” and your changes will be saved.

Below are some services that perform the task, for mobile number and landline.
1 – Android. If you are on an Android smartphone, you can download a recognition app.
2 – iOS. A free one is Q-Operadora (see on the App Store).
3 – calling from a regular landline or cell phone.

It’s very simple: call * 555, Vivo’s mailbox number, and follow the instructions. You can listen to and even delete messages. Remember that listening to voicemail messages is a paid service, included in some plans and not in others.

Vivo unlimited unlimited is a group of fixed telephone plans of the operator that allows unlimited calls to other operators. It has different offers that vary, from free calls only to other landlines, to any landline and mobile in Brazil.

Your account always expires 15 days after closing.

How much delay can internet cut?
From 30 days without payment, there will be a partial block (outgoing calls) From 60 days of non-payment, there will be a total block (incoming and outgoing calls). After 90 days without payment, the equipment will be completely disconnected.

Live Support by SMS
Internet consumption. Send an SMS to 1058 with the word DATA.
Balance and barcode. Send an SMS to 1058 with the word ACCOUNT.
Vivo Points Values. Send an SMS to 1058 with the word POINTS.

Just call the call centers: Mobile telephony: 0800-7711090, GVT: 103 25 and Fixed telephony: 0800- 7741515, from 8:00 am to 8:00 pm.

Step 1: Open the Nubank app on your phone and click on the “Down Arrow” icon below your name on the home screen. Step 2: with the menu open, select the item “Profile” in the displayed options. Step 3: click on “email” to change your email address.

“How to request transfer from NET to another address”
To request a change of address, access Minha Claro residential or, if you prefer, call 106 21, option 5.
To request a change of address, access Minha Claro residential or, if you prefer, call 106 21, option
5. more…..

Step 1: Open a browser and access the login screen using IP 192.168.15.1. Step 2: In the user interface, use “admin” for username and password to login.

Connect the modem / router to a notebook or desktop and start the Internet browser, enter the address informed by the manufacturer;
The login page will appear, select the language and enter the default password;
Select “Settings”, the security parameters will be shown;
More items …

Just go to a physical store or call 1056 with the documents in hand and request the change. This procedure can prevent future complications!

It is possible to change the name of the Enel electricity bill holder directly on the energy company’s website. To do this, the applicant must have the current customer’s number in hand and complete an online form with their personal data. The procedure also requires sending a copy of a photo ID

Default password is the same for all devices; change protects the device from undue changes. Vivo Box comes with a default login and password for all devices – “admin” and “vivo12345”, respectively