A.Get Started with B2C Solution Architect Cert Prep
Qn.1)Which exam section is weighted the lowest?
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I)Discovery and Customer Success
II)Architecture Design
III)Functional Capabilities and Business Value
IV)Data Models and Management
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Qm.2)How many years of experience is recommended as a solution architect for this exam?
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I)1-2 years
II)2-3 years
III)3-4 years
IV)4-5 years
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B.Explore Discovery and Customer Success
Qn.1)What should you do to learn how to connect Marketing Cloud to your Salesforce org to send relevant and timely messages to customers?
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I)Review the Trailhead module Get to Know Commerce Cloud Einstein.
II)Review What Is Customer 360 Data Manager.
III)Complete the Marketing Cloud APIs Trailhead module
IV)Study design considerations and resources.
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Qn.2)What key topic is covered in the Discovery and Customer Success section of the exam?
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I)Development lifecycle, including CI/CD and DevOps
II)Customer journey at every point (marketing, sales, service, compliance)
III)Data source authoritative selection
IV)Products that impact customer service experiences
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C.Functional Capabilities and Business Value
Qn.1)What should you do to learn which channel to use when responding to a customer’s text message?
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I)Study Einstein Email Recommendations.
II)Read Understand Salesforce Systems of RecorIV)
III)Review Service Cloud Channels.
IV)Study Articles to Salesforce knowledge
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Qn.2)What is a key topic covered in the Functional Capabilities and Business Value section of the exam?
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I)Translation of business requirements into technical project specifications
II)Products that impact customer service experiences
III)Identity constraints implementing cross-cloud solutions
IV)Global party Id across systems
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