In this tutorial, we are going to cover the Module called “Contact Center Leadership for Executives“. In this lecture, you are going to learn to lead a contact center in …
In this tutorial, we are going to cover the Module called “Contact Center Design and Setup“. In this lecture, you are going to learn Salesforce-tested strategies to build a contact …
In this tutorial, we are going to cover the Module called “Contact Center Transformation“. In this lecture, you are going to Hire, coach, and empower service agents to succeed on …
In this tutorial, we are going to cover the Module called “Contact Center Operations“. In this lecture, you are going to optimize agent capacity and create collaborative workplace climates. Click …
In this tutorial, we are going to cover the Module called “AppExchange Solutions“. In this lecture, you are going to find solutions for your business and learn how to install …
In this tutorial, we are going to cover the Module called “Grants Management Tools and Processes“. In this lecture, you are going to use Grants Management to collect and review …
In this tutorial, we are going to cover the Module called “Futures Thinking for Strategic Decisions“. In this lecture, you are going to use the Salesforce Futures approach to anticipate, …
In this tutorial, we are going to cover the Module called “Media Cloud Foundations“. In this lecture, you are going to discover the benefits, capabilities, and components of Salesforce Media …
In this tutorial, we are going to cover the Module called “Salesforce Order Management for B2C Commerce“. In this lecture, you are going to Learn the steps to configure Salesforce …
Would you like to start investing in the stock market? The great thing about Yahoo Finance is that it gives you access to all the information you need, from general …