In this tutorial, we are going to cover the Module called “Futures Thinking for Strategic Decisions“. In this lecture, you are going to use the Salesforce Futures approach to anticipate, imagine, and shape your future. Solve the quiz on Trailhead.
#1.Think Like a Futurist
Solve these tests and get 100 points
Qn1)When you have a decision to make, how can you tell if futures thinking will help?
- I)If the decision requires planning
- II)If the decision relies on a prediction
- III)If you can name a question about the future that would help you choose
- IV)If the decision involves technology
Answers: III)If you can name a question about the future that would help you choose
Qn2)Which of these are among the three steps in the Salesforce Futures approach?
- I)Predict trend trajectories.
- II)Anticipate directions of change.
- III)Imagine the impossible.
- IV)Describe all possible outcomes.
Answer: II)Anticipate directions of change.
Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#2.Anticipate Directions of Change
Solve these tests and get 100 points
Qn1)Which of these could be a signal of change if you noticed it?
- I)Natural gas prices rising in the winter and dropping in the summer
- II)Sidewalk signs alerting passersby that the police are using facial recognition
- III)Urban population continuing to grow at a steady rate
- IV)A new AI-generated pop song going viral
- V)B and C
Answer: V)B and C
Q2)Which one of these is a driving force today?
- I)Widespread adoption of transistor radios
- II)Youth experimentation with time travel
- III)Large-scale consumption of vegan meat alternatives
- IV)Ecommerce offerings from major Western retailers
Answer: III)Large-scale consumption of vegan meat alternatives
Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#3.Imagine Future Scenarios
Solve these tests and get 100 points
Qn1)Scenarios are useful for exploring which type of possible outcomes?
- I)Challenging
- II)Predictable
- III)Relevant
- IV)Plausible
- V)A, C, and D
Answer: V)A, C, and D
Qn2)What happens in a story with a “winners and losers” plot arc?
- I)Some people are inherently better than others.
- II)Everyone is playing a board game.
- III)One group triumphs at the cost of another.
- IV)There’s an athletic competition.
Answer: III)One group triumphs at the cost of another.
Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#4.Shape Your Choices
Solve these tests and get 100 points
Qn1)What is the ideal way to engage your stakeholders in putting your scenarios to use?
- I)A slide presentation describing your research process
- II)An interactive group workshop to generate opportunities, risks, and alternative strategies
- III)A written memo arguing that they should make their decision a specific way
- IV)A video of you reading the scenario narratives
Answer: II)An interactive group workshop to generate opportunities, risks, and alternative strategies
Qn2)Why are values central to futures thinking?
- I)Every stakeholder will always share the same values.
- II)Your actions can directly influence your environment.
- III)Scenarios always describe your hopes for the future.
- IV)Others may pattern their own choices after yours.
- V)B and D
Answer: V)B and D
Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
