In this tutorial, we are going to cover the Module called “Salesforce Order Management for B2C Commerce“. In this lecture, you are going to Learn the steps to configure Salesforce Order Management with B2C Commerce. Solve the quiz on Trailhead.
#1.Get Started with Your Implementation
Solve these tests and get 100 points
Q1)True or False: The B2C Integration service user is also an internal Salesforce user. So for any object that the integration must access, you must set internal organization-wide sharing defaults to Public Read/Write access.
I)True
II)False
Q2)Which of these statements is true about the client ID for a B2C Commerce integration?
I)Integration with a B2C Commerce implementation requires an API client ID.
II)You should use the same client ID for the B2C Commerce integration and other functions.
III)You don’t need to know which actions are associated with each client ID.
IV)A and B
V)A and C
Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#2.Configure Order Management for B2C Commerce and High-Scale Processing
Solve these tests and get 100 points
Q1)Which of these steps do you take to configure Order Management delivery methods with a B2C Commerce integration?
I)Create a product that represents a shipping method in the Salesforce org.
II)Create an order delivery method that corresponds to the B2C Commerce delivery method.
III)Modify the Create Order Summary flow.
IV)A and B
V)B and C
Q2)Which of these steps describes high-scale order processing?
I)High-scale processing uses an internal data service called Zero Object Service (ZOS).
II)ZOS sends data to Order Management, for instantaneous order processing.
III)Order data is first stored in ZOS, which can accept it at a much higher rate than the regular integration.
IV)A and C
V)B and C
Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#3.Configure Access and Permissions
Solve these tests and get 100 points
Q1)Which of these statements is true about why you give the system administrator profile permissions to access specific fields on order-related objects?
I)It makes orders process faster.
II)These permissions allow admin users to access Order Management functionality.
III)It allows admins to see the orders.
IV) Its standard practice to give system administrator profile permissions to all fields.
Q2)True or False: Salesforce recommends that you use one or more permission sets for the Order Management permission set license and persona-based permissions, and one permission set for the console app and customizations.
I)True
II)False
Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#4.Customize Order Management Flows
Solve these tests and get 100 points
Q1)True or false: When you specify reasons for return merchandise authorizations, the reasons for return values on the Return Order Line Item must match the same values on the Order Product Summary change.
I)True
II)False
Q2)Which of these are ways you can customize or configure flows?
I)Use the even exchange feature with multiple currencies.
II)Configure a client ID.
III)Configure return merchandise authorization (RMA).
IV)A and B
V)A and C
Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#5.Configure Tax, Fulfillment, and Data Import
Solve these tests and get 100 points
Q1)Which of these statements describes how hold fulfillment order capacity works?
I)To assign a fulfillment order to a location, hold capacity for it at that location. When the location has no free capacity, it returns an error.
II)Free capacity is the location’s fulfillment order capacity minus the sum of its held capacity and assigned fulfillment orders.
III)When you assign a fulfillment order to a location, you don’t need to confirm the held capacity. It’s handled automatically.
IV)A and B
V)A and C
Q2)True or false: You can import large amounts of order data with Bulk API 2.0.
I)True
II)False
Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#6.Configure Payment Processing and Payment Methods
Solve these tests and get 100 points
Q1)Which of these are the steps you take to add an alternative payment method?
I)Create a record type for the alternative payment method object that represents the payment method, for example, Square.
II)Create a Payment record in Salesforce.
III)Set the GtwyProvPaymentMethodType fields.
IV)A and B
V)A and C
Q2)Which of these statements describes Salesforce Payments?
I)Salesforce Payments enables Order Management to capture payments and issue refunds that are tied to a connected Stripe, PayPal, or Apple Pay account account.
II)The Payments package installs a Payments Setup app that walks you through linking payment accounts and the Stripe and PayPal payment providers.
III)The Payments package helps you set up payment gateways manually.
IV)A and B
V)B and C
Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
