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Beginning Your Ally Journey| Trailhead Salesforce Answers
Learning Objectives
After completing this unit, you will be able to do the following:
Explain the way to become a partner.
Describe intention vs. effect.
Approach as a continuous path
Remember that becoming an associate is not instantaneous. It is also not easy. There can be many mistakes along the way, and it takes time to understand the issues that affect a community and to find your voice or next action to create change. He is alright. It is a journey, and as long as we move forward with empathy, good intentions, accountability, and forgiveness, we can find our way to Beginning Your Ally Journey
Be sympathetic to the center
As you continue through this module, you will notice a fantastic topic: Empathy. Equality begins with empathy. When we try to understand before listening we can greatly influence the culture. We can all try to be good people for each other by putting ourselves in each other’s shoes. Part of this is the practice of engaging listening as you start listening to more personal stories. This means taking time to understand and listen instead of understanding, listening, pausing before speaking, and paying attention to the information given. Beginning Your Ally Journey
Remember Intention vs. Effect
Amy Lazarus, CEO, and founder of Inclusive Ventures, always begin the discussion on equality by reminding everyone of intention vs. impact. In other words, most people have a positive intention; However, it is the effect of our actions and words that matters. Beginning Your Ally Journey
Think of a time when someone expresses that they were told something that makes them feel hurt or insulted. The immediate response by the person saying this is usually defensive. This is where we hear “I’m not racist/homophobic/sexist and so on.” Imagine instead that we replied, “I’m sorry, please tell me what I said/did wrong.” This helps us to have a brave and honest conversation from which we can learn. Beginning Your Ally Journey
Prioritize Accountability and Forgiveness
You’ll also see this mentioned in other modules: Accountability and forgiveness go hand in hand when we’re having a difficult and powerful conversation. It is important that we take responsibility for our impact on others, not being as defensive as possible. It is also important that we forgive those around us for their mistakes and do the same for others as we want.
In the next unit, we learn four key practices to be a great collaborator and how to put them into action. Beginning your ally journey.
Q: Beginning Your Ally Journey| Trailhead Salesforce Answers
A) The path to being an ally may include:
I) Bringing cupcakes to the next team event.
II) Telling everyone they’re a good ally.
III) Never saying the wrong thing to someone from an underrepresented group.
IV) Having empathy, good intentions, accountability, and forgiveness.
B) Describe the difference between intention and impact:
I) The difference between what you meant or said versus how it was received.
II) Being wrong versus being right.
III) Doing the right thing versus making a mistake.
IV) Having empathy versus sympathy
This article is written with the help of Trailhead Salesforce. Here you will find more related content so make sure to check it out.
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