Approval Process For Public Sector Solutions: Simplify and expedite application approvals with automated workflows, queues, and more.
#1.Get Started with Application Approvals
Quiz
+100 points
Q1)What are the advantages of using approval processes for applications in Public Sector Solutions?
#I) Government agencies and organizations can ensure that applications are reviewed and approved consistently and accurately.
#II) Government employees can respond to applications quickly thanks to in-app and email notifications.
#III) The Salesforce Approval process is more cost-effective than other similar players in the market.
#IV) A and B
#V) B and C
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A and B [/bg_collapse]
Q2)Which data validation elements in OmniScript prevent applicants from submitting incomplete applications online?
#I) Set Values
#II) Data Raptors
#III) Set Data
#IV) Action Plans
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Set Values [/bg_collapse]
Check the Quiz to Earn 100 Points
The Second attempt earned 50 points. Three or more earn 25 points.
#2.Dive Into Approval Workflows
Quiz
+100 points
Q1)While creating an Entitlement Process, which object do you use for the Entitlement Process Type?
#I) Business
#II) Case
#III) Application
#IV) Individual
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Case [/bg_collapse]
Q2)What is the maximum number of milestones that an Entitlement Process can have?
#I) 6
#II) 9
#III) 2
#IV) 10
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10 [/bg_collapse]
Check the Quiz to Earn 100 Points
The second attempt earned 50 points. Three or more earn 25 points.
#3.Set Up Approval Paths and Queues
Quiz
+100 points
Q1)What does each step in a path contain?
#I) Fields that you want to your users to see
#II) Application Status
#III) Guidance for Success
#IV) A and C
#V) B and C
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A and C [/bg_collapse]
Q2)Where in Setup do you create an approval queue?
#I) Queues | New
#II) Approval Process | Queues | New
#III) Approval Queue | New
#IV) Queues | Approval Queue | New
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Queues | New [/bg_collapse]
Check the Quiz to Earn 100 Points
The second attempt earned 50 points. Three or more earn 25 points.
#4.Automate the Approval Process
Quiz
+100 points
Q1)Which wizard do you use to create a complex approval process that requires a lot of customization?
#I) Jump Start Wizard
#II) Standard Setup Wizard
#III) Quick Start Wizard
#IV) Complex Process Wizard
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Standard Setup Wizard [/bg_collapse]
Q2)True or false: You can use Document Checklist Items to ensure that applicants upload all of the supporting documents for their application.
#I) True
#II) False
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True [/bg_collapse]
Check the Quiz to Earn 100 Points
The second attempt earned 50 points. Three or more earn 25 points.
#5.Manage Approval Requests
Quiz
+100 points
Q1)What should an approver do so they can respond to approval requests through in-app or email notifications?
#I) Set the Receive Approval Request Emails field in the Approver Settings of their User Profile.
#II) Set the Notifications field in the Approver Settings of their User Profile.
#III) Enable Notifications in their System Settings.
#IV) A and C
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Set the Receive Approval Request Emails field in the Approver Settings of their User Profile. [/bg_collapse]
Q2)True or false: An approver can bulk transfer approval requests to another colleague by dropping them an email with the pending approval request numbers.
#I) True
#II) False
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False [/bg_collapse]
Check the Quiz to Earn 100 Points
The second attempt earned 50 points. Three or more earn 25 points
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