Module: Cross-Cloud Customer Identity and Data Management for Salesforce B2C Commerce

A.Enable Unified Customer Identity

Qn.1)After NTO implements unified cross-cloud identity, which type of customer data is stored in Community Cloud?

I)Wish lists
II)Payment information
IV)Email address
V)C and D
[showhide type=”post1″ more_text=”Show Answer” less_text=”Hide Answer”]answer= V)C and D [/showhide]

Qn.2)True or false: In NTO’s Embedded Login solution, a connected app maintains the connection between the community and storefront site after the user logs in.

[showhide type=”post2″ more_text=”Show Answer” less_text=”Hide Answer”]answer= I)True [/showhide]

B.Manage Customer Data Across Clouds

Qn.1)What’s one advantage of using person accounts to manage cross-cloud data?

I)They automatically logically group multiple customers into one record.
II)They can handle a mix of B2B and B2C functionality.
III)They’re the only Salesforce object that generates a unique ID.
IV)A and C
[showhide type=”post3″ more_text=”Show Answer” less_text=”Hide Answer”]answer= II)They can handle a mix of B2B and B2C functionality. [/showhide]

Qn.2)What’s one other possible data model for identifying customers across clouds?

I)A spreadsheet
II)Accounts and Contacts
IV)Einstein Analytics
[showhide type=”post4″ more_text=”Show Answer” less_text=”Hide Answer”]answer= II)Accounts and Contacts [/showhide]

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Pramod Kumar Yadav is from Janakpur Dham, Nepal. He was born on December 23, 1994, and has one elder brother and two elder sisters. He completed his education at various schools and colleges in Nepal and completed a degree in Computer Science Engineering from MITS in Andhra Pradesh, India. Pramod has worked as the owner of RC Educational Foundation Pvt Ltd, a teacher, and an Educational Consultant, and is currently working as an Engineer and Digital Marketer.

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