Module: Contact Center Leadership for Executives -Trailhead Salesforce
In this tutorial, we are going to cover the Module called “Contact Center Leadership for Executives“. In this lecture, you are going to learn to lead a contact center in …
QNA Salesforce, trailhead salesforce answers
In this tutorial, we are going to cover the Module called “Contact Center Leadership for Executives“. In this lecture, you are going to learn to lead a contact center in …
In this tutorial, we are going to cover the Module called “Contact Center Design and Setup“. In this lecture, you are going to learn Salesforce-tested strategies to build a contact …
In this tutorial, we are going to cover the Module called “Contact Center Transformation“. In this lecture, you are going to Hire, coach, and empower service agents to succeed on …
In this tutorial, we are going to cover the Module called “Contact Center Operations“. In this lecture, you are going to optimize agent capacity and create collaborative workplace climates. Click …
In this tutorial, we are going to cover the Module called “AppExchange Solutions“. In this lecture, you are going to find solutions for your business and learn how to install …
In this tutorial, we are going to cover the Module called “Grants Management Tools and Processes“. In this lecture, you are going to use Grants Management to collect and review …
In this tutorial, we are going to cover the Module called “Futures Thinking for Strategic Decisions“. In this lecture, you are going to use the Salesforce Futures approach to anticipate, …
In this tutorial, we are going to cover the Module called “Media Cloud Foundations“. In this lecture, you are going to discover the benefits, capabilities, and components of Salesforce Media …