#1 Identify Common Configure, Price, Quote Challenges
+100 points
Q1) Which types of records are involved in the sales cycle?
#I) Opportunity
#II) Quote
#III) Order
#IV) Bill
#V) A, B, and C
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A, B, and C [/bg_collapse]
Q2) True or False: Manual quote approval by a manager always speeds up the sales process.
#I)True
#II) False
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False [/bg_collapse]
Check the Quiz to Earn 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#2 Solve Challenges with Industries CPQ
Quiz
+100 points
Q1) Which are the core functions of Industries CPQ?
#I) Create and manage accounts.
#II) Create and manage leads.
#III) Create and manage quotes.
#IV) Create orders.
#V) C and D
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C and D [/bg_collapse]
Q2) Which challenges does Industries CPQ solve?
#I) Poor account management means important leads aren’t followed up efficiently.
#II) A slow and inaccurate quoting process leads to unhappy customers and salespeople
#III) High levels of order fallout due to inaccuracies in orders lead to unhappy customers and frustrated sales people.
#IV) Complicated billing cycles create confusion with customers.
#V) B and C
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B and C [/bg_collapse]
Check the Quiz to Earn 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#3 Discover Industries CPQ Functions
Quiz
+100 points
Q1) True or False: Industries CPQ uses only one cart to store information about customer selections.
#I) True
#II) False
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False [/bg_collapse]
Q2) How does Industries CPQ classify a monthly equipment protection charge?
#I) Regular charge
#II) One-time charge
#III) Standing charge
#IV) Recurring charge
#V) Iterative charge
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Recurring charge [/bg_collapse]
Check the Quiz to Earn 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#4 Explore the Industries CPQ Solution
Quiz
+100 points
Q1) What’s a good way to describe Industries Guided Selling?
#I) Provided out of the box and isn’t configurable
#II) Based on OmniScripts
#III) A separately licensed Salesforce Industries Cloud Product
#IV) Not available for Industries CPQ
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#II) Based on OmniScripts [/bg_collapse]
Q2) How does the shared catalog support your company ecosystem?
#I) Holds product data including compatibility and eligibility
#II) Holds product pricing data
#III) Manages customer account information
#IV) Contains the shopping cart
#V) A and B
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A and B [/bg_collapse]
Check the Quiz to Earn 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#5 Deliver Digital Transformation with Industries CPQ
Quiz
+100 points
Q1) What’s a common objective of digital transformation using Industries CPQ?
#I) Increase call center traffic.
#II) Create more complex products.
#III) improve customer satisfaction ratings.
#IV) Open more retail stores.
#V) Increase time spent creating quotes.
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improve customer satisfaction ratings. [/bg_collapse]
Q2) Which approach to digital transformation involves implementing Industries CPQ with a plan to eventually move all business applications over to Customer 360?
#I) Digital CX Transformation
#II) Evolutionary Cloud BSS Transformation
#III) Greenfield Cloud BSS Transformation
#IV) A and C
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Evolutionary Cloud BSS Transformation [/bg_collapse]
Check the Quiz to Earn 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
