Module: Industries CPQ Foundations -Trailhead Salesforce Quiz

#1 Identify Common Configure, Price, Quote Challenges

Quiz

+100 points

Q1) Which types of records are involved in the sales cycle?

#I) Opportunity

#II) Quote

#III) Order

#IV) Bill

#V) A, B, and C

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A, B, and C [/bg_collapse]

Q2) True or False: Manual quote approval by a manager always speeds up the sales process.

#I)True

#II) False

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False [/bg_collapse]

Check the Quiz to Earn 100 Points

The second attempt earns 50 points. Three or more earn 25 points.

#2 Solve Challenges with Industries CPQ

Quiz

+100 points

Q1) Which are the core functions of Industries CPQ?

#I) Create and manage accounts.

#II) Create and manage leads.

#III) Create and manage quotes.

#IV) Create orders.

#V) C and D

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C and D [/bg_collapse]

Q2) Which challenges does Industries CPQ solve?

#I) Poor account management means important leads aren’t followed up efficiently.

#II) A slow and inaccurate quoting process leads to unhappy customers and salespeople

#III) High levels of order fallout due to inaccuracies in orders lead to unhappy customers and frustrated sales people.

#IV) Complicated billing cycles create confusion with customers.

#V) B and C

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B and C [/bg_collapse]

Check the Quiz to Earn 100 Points

The second attempt earns 50 points. Three or more earn 25 points.

#3 Discover Industries CPQ Functions

Quiz

+100 points

Q1) True or False: Industries CPQ uses only one cart to store information about customer selections.

#I) True

#II) False

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False [/bg_collapse]

Q2) How does Industries CPQ classify a monthly equipment protection charge?

#I) Regular charge

#II) One-time charge

#III) Standing charge

#IV) Recurring charge

#V) Iterative charge

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Recurring charge [/bg_collapse]

Check the Quiz to Earn 100 Points

The second attempt earns 50 points. Three or more earn 25 points.

#4 Explore the Industries CPQ Solution

Quiz

+100 points

Q1) What’s a good way to describe Industries Guided Selling?

#I) Provided out of the box and isn’t configurable

#II) Based on OmniScripts

#III) A separately licensed Salesforce Industries Cloud Product

#IV) Not available for Industries CPQ

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#II) Based on OmniScripts [/bg_collapse]

Q2) How does the shared catalog support your company ecosystem?

#I) Holds product data including compatibility and eligibility

#II) Holds product pricing data

#III) Manages customer account information

#IV) Contains the shopping cart

#V) A and B

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A and B [/bg_collapse]

Check the Quiz to Earn 100 Points

The second attempt earns 50 points. Three or more earn 25 points.

#5 Deliver Digital Transformation with Industries CPQ

Quiz

+100 points

Q1) What’s a common objective of digital transformation using Industries CPQ?

#I) Increase call center traffic.

#II) Create more complex products.

#III) improve customer satisfaction ratings.

#IV) Open more retail stores.

#V) Increase time spent creating quotes.

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improve customer satisfaction ratings. [/bg_collapse]

Q2) Which approach to digital transformation involves implementing Industries CPQ with a plan to eventually move all business applications over to Customer 360?

#I) Digital CX Transformation

#II) Evolutionary Cloud BSS Transformation

#III) Greenfield Cloud BSS Transformation

#IV) A and C

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Evolutionary Cloud BSS Transformation [/bg_collapse]

Check the Quiz to Earn 100 Points

The second attempt earns 50 points. Three or more earn 25 points.

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Pramod Kumar Yadav is from Janakpur Dham, Nepal. He was born on December 23, 1994, and has one elder brother and two elder sisters. He completed his education at various schools and colleges in Nepal and completed a degree in Computer Science Engineering from MITS in Andhra Pradesh, India. Pramod has worked as the owner of RC Educational Foundation Pvt Ltd, a teacher, and an Educational Consultant, and is currently working as an Engineer and Digital Marketer.



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