In this tutorial, we are going to cover the Module called “Media Cloud Foundations“. In this lecture, you are going to discover the benefits, capabilities, and components of Salesforce Media Cloud. Solve the quiz on Trailhead.
#1. Get to Know Media Cloud
Solve these tests and get 100 points
Qn1)How can a media company that offers subscription services use Media Cloud to create great experiences?
- I)By offering better discounts than competitors
- II)By enabling customers with free digital products during every Black Friday sale
- III)By investing in technologies that analyze customer behavior and tailoring media experiences to match their preferences
- IV)By investing in a top PR company to steer away from scandals
Answers: III)By investing in technologies that analyze customer behavior and tailoring media experiences to match their preferences
Qn2)One of the benefits of Media Cloud is that it’s flexible and scalable. What does this mean for a media company that is finalizing its digitization plan?
- I)The media company can now hire Salesforce architects to help them develop services on Media Cloud.
- II)The media company can now completely automate the customer service department and use Service Cloud to track all interactions.
- III)The media company doesn’t need to invest in an external performance management system for employees.
- IV)The media company can quickly scale up by using the industry-specific packages in Media Cloud without having to build custom objects.
Answers: IV)The media company can quickly scale up by using the industry-specific packages in Media Cloud without having to build custom objects.
Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#2. Explore the Solution Components
Solve these tests and get 100 points
Qn1)How is Media Cloud related to Salesforce?
- I)Media Cloud integrates with Salesforce Sales, Marketing, and Service Clouds using prebuilt connectors.
- II)Media Cloud is 100% native and built on the Salesforce Customer 360 platform.
- III)Media Cloud is a premier partner application available through AppExchange.
- IV)Media Cloud is a component of Salesforce Sales, Marketing, and Service Clouds.
Answers: II)Media Cloud is 100% native and built on the Salesforce Customer 360 platform.
Qn2)How does Media Cloud use Industries CPQ?
- I)To provide advanced pricing capabilities during order capture and guided selling.
- II)To enable the creation and launch of product and service offerings
- III)To manage the fulfillment and orchestration of ad-insertion orders
- IV)To dynamically generate insertion-order documents
Answers: I)To provide advanced pricing capabilities during order capture and guided selling.
Check the Quiz to Earn 100 out of 100 Points
The second attempt earns 50 points. Three or more earn 25 points.
