In this article, we will see the solution of the Trailhead Salesforce Module called Salesforce, Gmail, and Google Calendar Integration. After watching this solution you will achieve 100 points which is my guarantee. For more modules, you can click on trailhead salesforce answers.
Help reps track customer interactions and work their Salesforce deals directly in Gmail and Google Calendar
#1. Learn the Benefits of Integrating Salesforce with Gmail and Google Calendar
Solve the Quiz and get +100 points
Q1) What can reps do in Gmail, Google Calendar, and Salesforce?
#I)Forecast sales for standard and custom fiscal years.
#II)Manage campaigns and track campaign budgets.
#III)Schedule meetings, manage tasks, and track contacts.
#IV)Take advantage of Gmail algorithms to convert leads with greater efficiency.
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ] III)Schedule meetings, manage tasks, and track contacts. [/bg_collapse]
Q2) What happens when your reps enter the same data in Google applications and Salesforce?
#I)The likelihood of introducing data entry errors increases.
#II)Your reps get to know the data really well.
#III)Fewer cases get resolved.
#IV)Duplicate Management identifies matching data between Google applications and Salesforce.
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ] I)The likelihood of introducing data entry errors increases. [/bg_collapse]
Check the Quiz to Earn 100/100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#2. Set Up the Gmail Integration and Einstein Activity Capture
Solve the Quiz and get +100 points
Q1) True or false: A web browser is required to use Einstein Activity Capture.
#I)True
#II)False
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ] II)False [/bg_collapse]
Q2) What’s one web browser that the Gmail integration supports?
#I)Apple Safari
#II)Mozilla Firefox
#III)Google Chrome
#IV)Opera Web Cast Client
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ] III)Google Chrome [/bg_collapse]
Check the Quiz to Earn 100/100 Points
The second attempt earns 50 points. Three or more earn 25 points.
#3. Turbo Charge Your Sales Reps with Inbox Features
Solve the Quiz and get +100 points
Q1) What can sales reps do with Inbox?
#I)Log an email to an event.
#II)Automatically clear their Inbox of anything not important.
#III)Write an email at 8:00 PM and send it at 8:00 AM the next day.
#IV)Insert pictures into their emails.
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ] III)Write an email at 8:00 PM and send it at 8:00 AM the next day. [/bg_collapse]
Q2) What do you need to do to enable Inbox features for the Gmail integration?
#I)Do nothing. It comes with the standard Gmail integration.
#II)Purchase an Inbox license and assign permission sets to users.
#III)Turn on Enhanced Email for Gmail.
#IV)Set up Einstein Activity Capture.
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ] II)Purchase an Inbox license and assign permission sets to users. [/bg_collapse]
Check the Quiz to Earn 100/100 Points
The second attempt earns 50 points. Three or more earn 25 points.
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