module: Salesforce Platform Basics -Trailhead salesforce answers

In this tutorial, we are going to cover the Module called “Salesforce Platform Basics“. In this lecture, you are going to learn how to use customer relationship management (CRM) software to grow your business. Click here to solve the quiz Salesforce Platform Basics on the trailhead.

A.Get Started with the Salesforce Platform

Solve these challenges and get 500 points

Salesforce Platform Basics

Watch to Solve Challenge

Click on lunch to solve the challenge and check the challenge to earn 500 out of 500 Points.

B.Discover Use Cases for the Platform

Solve these tests and get 100 points

Qn.1)When identifying processes to bring into Salesforce, look for:

I)Manual processes with numerous steps
II)Email-driven processes
III)Teams using spreadsheets to run the business
IV)Documents shared on local directories
V)All of the above
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ]answer= V)All of the above[/bg_collapse ]

Qn.2)Three use cases for Finance on the platform are:

I)Help desk, Pricing, Facilities management
II)Vendor management, Transportation, Contract management
III)Budget management, Pricing, Contract management
IV)Identity management, Billing management, Budget management
V)All of the above
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ]answer= III)Budget management, Pricing, Contract management[/bg_collapse ]

Check the Quiz to Earn 100 out of 100 Points

The second attempt earns 50 points. Three or more earn 25 points

C.Understand the Salesforce Architecture

Solve these tests and get 100 points

Qn.1)Our trusted, multitenant cloud means you get:

I)The benefits of the same core set of features for all customers
II)Upgrades three times a year
III)No software to install to access Salesforce
IV)All of the above
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ]answer= IV)All of the above[/bg_collapse ]

Qn.2)The Salesforce API is:

I)Like a contract between two pieces of software, allowing them to connect and exchange information
II)Not available for certain technologies such as wearables
III)The exact same thing as an API name
IV)Only for programmers to use
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ]answer= I)Like a contract between two pieces of software, allowing them to connect and exchange information[/bg_collapse ]

Qn.3)Metadata refers to:

I)Everything in your Salesforce org, including your customer and user data
II)A representation of your standard functionality, without customizations
III)Data about data
IV)Configuration-based modifications only
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ]answer= III)Data about data[/bg_collapse ]

Check the Quiz to Earn 100 out of 100 Points

The second attempt earns 50 points. Three or more earn 25 points

D.Navigate Setup

Solve these tests and get 100 points

Qn.1)The Company Information page is where you can find:

I)Your org ID
II)Licenses available and in use
III)Information on important limits such as data and file usage
IV)All of the above
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ]answer= IV)All of the above[/bg_collapse ]

Qn.2)What are the three main categories in the Setup menu?

I)Object Management, Preferences, Groups
II)User Management, Settings, Security
III)Administration, Platform Tools, Settings
IV)AppExchange, Profiles, Customizations
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ]answer= III)Administration, Platform Tools, Settings[/bg_collapse ]

Qn.3)What is an easy way to find what you’re looking for in the Setup menu?

I)Type the first few letters of what you’re looking for in the Quick Find box.
II)Click headings and subheadings until you find what you’re looking for.
III)Memorize what’s in each category.
IV)Click one of the main categories in the Setup menu, then look at the page to the right.
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ]answer= I)Type the first few letters of what you’re looking for in the Quick Find box.
III)Memorize what’s in each category.[/bg_collapse ]

Check the Quiz to Earn 100 out of 100 Points

The second attempt earns 50 points. Three or more earn 25 points

E.Power Up with AppExchange

Solve these tests and get 100 points

Qn.1)When you’re getting started with AppExchange, a best practice is to:

I)Install apps of interest right away.
II)Request the top 3 apps from each department.
III)Develop a plan, including budget, timing, and key department use cases.
IV)Install apps directly into production.
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ]answer= III)Develop a plan, including budget, timing, and key department use cases.[/bg_collapse ]

Qn.2)When you want to find an app after you install it, what should you enter in the Quick Find box in Setup?

I)Installed Apps
II)Installed Packages
III)Installed Components
IV)Installations
V)Apps
[bg_collapse view=”button-green” color=”#4a4949″ expand_text=”Show Answers” collapse_text=”Hide Answers” ]answer= II)Installed Packages[/bg_collapse ]

Check the Quiz to Earn 100 out of 100 Points

The second attempt earns 50 points. Three or more earn 25 points

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Pramod Kumar Yadav is from Janakpur Dham, Nepal. He was born on December 23, 1994, and has one elder brother and two elder sisters. He completed his education at various schools and colleges in Nepal and completed a degree in Computer Science Engineering from MITS in Andhra Pradesh, India. Pramod has worked as the owner of RC Educational Foundation Pvt Ltd, a teacher, and an Educational Consultant, and is currently working as an Engineer and Digital Marketer.



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