module: Impact of Unconscious Bias | Trailhead salesforce answers

Impact Of Unconscious Bias | Trailhead Salesforce Answers

A. Understand the Impact of Unconscious Bias on Employee Performance

Q.1)What is bias?

I)A way to measure emotional intelligence
II)Something that can only be unconscious
III)Prejudice in favor or against one thing, person, or group
IV)A way of making a company diverse
[showhide type=”post1″ more_text=”Show Answer” less_text=”Hide Answer”]answer= III)Prejudice in favor or against one thing, person, or group[/showhide]

Q.2)Unconscious bias is:

I)Something we can change easily
II) Something we need to make a conscious effort to mitigate
III)Not really all that harmful to people
IV)Something that hasn’t been studied yet
[showhide type=”post2″ more_text=”Show Answer” less_text=”Hide Answer”]answer= II) Something we need to make a conscious effort to mitigate[/showhide]

Q.3)What can you do to mitigate unconscious bias?

I)Rely on your impulses and assumptions
II)Favor certain people who look and act like you
III)Understand when we are relying on our impulses driven by unconscious bias and challenge those impulses
IV)Refrain from actively including others
[showhide type=”post3″ more_text=”Show Answer” less_text=”Hide Answer”]answer= III)Understand when we are relying on our impulses driven by unconscious bias and challenge those impulses[/showhide]

B. Recognize Bias in the Workplace

Q.1)Which of these is an example of how to mitigate unconscious bias?

I)Not having a diverse set of candidates
II)Not using criteria consistently when evaluating performance
III)Wanting to work with people ‘just like you
IV)Using objective criteria in your recruiting and hiring process
[showhide type=”post4″ more_text=”Show Answer” less_text=”Hide Answer”]answer= IV) Using objective criteria in your recruiting and hiring process[/showhide]

QN.2)What can we do to mitigate bias and increase diversity and inclusion in the workplace?

I)challenge our own unconscious bias
II)Do whatever we did in the past because our past experience informs our current beliefs and actions
III)Refer to news and social media
IV)There is no way to mitigate bias
[showhide type=”post5″ more_text=”Show Answer” less_text=”Hide Answer”]
answer= I) Challenge our own unconscious bias
IV) There is no way to mitigate bias[/showhide]

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Pramod Kumar Yadav is from Janakpur Dham, Nepal. He was born on December 23, 1994, and has one elder brother and two elder sisters. He completed his education at various schools and colleges in Nepal and completed a degree in Computer Science Engineering from MITS in Andhra Pradesh, India. Pramod has worked as the owner of RC Educational Foundation Pvt Ltd, a teacher, and an Educational Consultant, and is currently working as an Engineer and Digital Marketer.



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